When you order online, we get your shopping delivered to your home as fast as humanly possible. Over 96% of our orders are shipped the next business day or earlier! We make sure to use the right delivery service for all of our online shopping home delivery, and yes, we do have express delivery options if you need them.

We want you to buy our goods with complete confidence. We take great pride in the quality of our goods but if you are not completely satisfied with the meat you receive, please contact us, sending photographs, to explain what has gone wrong and we will endeavour to replace, refund or give credit for any defective goods (according to your wishes). You also have statutory rights to return certain types of goods, set out in our terms and conditions.

Get maximum items when other items of total cost of an item are free

You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You may have to pay the cost of posting something back to the seller. The seller should have told you who has to pay for this when you bought the item.